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Important Information for 2020 travelers

Welcome to a special page during special times. We aim to keep the page updated to provide the newest information on how to travel to and from Iceland in 2020. 

The best way to travel

In a Camper or Motor Home you are able to avoid crowds. The Icelandic government has issued rules how to travel when you are in Iceland.  We are happy about our governments decision to keep all travelers save. 

Cook yourself & save money

One of the great things about a camper is that you can cook yourself. You can go shopping in the local stores and profit from far better rates then going to a Restaurant. 

Hygiene standard

Our vehicles are rented out 13 days average to 5 -8 customers per year. In a Hotel the guest change daily or 75 – 104 times during the same period. Needless to say a camper is a great way to travel. 

RECEIVE OUR NEWS, UPDATES AND OFFERS

Especially in times like this we recommend staying informed. Our team sends out news directly from Iceland and normally we are the quickest way to find out what is really going on. At the same time we inform about special deals and interesting news from our company. 

What we Do

Camper Iceland is open

Visit Iceland

Perhaps one of a few years in the history of tourism where the sites are almost empty. 

Contact free pick up 

You can use our pre checkin system to sign all contracts and add all extras. The instruction can be watched on YouTube. With this measure we minimize the change that you or us get infected. 

More information

As usual Camper Iceland provides the best information service on the market. Including the translation of the latest news in the travel industry. Scoll down for more information..

Camper Iceland recommends

Please read this carefully

Updated information

Visit the website covid.is. The Directorate of Health and The Department of Civil Protection and Emergency Management are responsible for this website. You find all the information on COVID here. 

Buy a travel insurance

We offer travel insurances on our website or you can check with your local insurance company. Check the small print whether the insurer refunds if Iceland gets locked down (considered highly unlikely at the moment). 

FAQ

Please read the frequently asked questions to find solutions on traveling in 2020

General Information

Dear Customer, dear Guest

Camper Iceland is a strong brand. Not everybody survived the crisis in 2008 and two volcanic eruptions incl. Eyjafjallajökull to say the least. We follow the tourism standards and our policy is comparable with other brands.

We understand that this is a difficult time for everybody. It is difficult for you, for our employees, for our family and for the company. Everything that is happening right now was probably not caused by you or us. We must rely on our governments to decide the right thing to do. All we can do is follow these rules and hope for a bright future.

Lately we have been reading much promising news that things are going back to normal. Hence, we recommend to everybody to remain calm, and we hope to see you soon.

On this page we try to gather information from the local government and point out what it means in terms of a booking with us. The information is based on research that we do the web. We cannot be held responsible if our interpretation is wrong or outdated.

The Icelandic government has stated many times that restriction might be lifted earlier or later depending on how things go. For now, it seems that the 15th of June is an important day. Not only for Iceland but the whole Schengen area. Please check the information below depending on your travel date. If you booked with a travel agent, online broker or any other third party please check the information below. The same goes for customers that booked a flight or ferry with a third party company, please check our information below. 

I booked with a travel agency or online broker

Please contact them for further details

Camper Iceland has been in contact with agents all over the world. It seems that the approach is different depending on what country you are from or where the agent is based. Hence, we cannot make any statements in regard to your flights, package deal or any cancellation policies. We recommend contacting the agent directly to find a solution. 

I booked a flight with an airline

Please contact the airline for further instructions

To check the status of your flight or to change the flight we recommend contacting the airline you booked with. If you booked a flight through a travel agent please read the section above. 

My trip is on the 14th of June or earlier

Travel restrictions and 14-day quarantine upon entry to Iceland

Due to the spread of Covid-19, the Icelandic government has implemented the travel restrictions imposed for the Schengen Area and the European Union. As of 20 March 2020, Foreign Nationals - except EU/EEA, EFTA or UK nationals - are not allowed to enter Iceland. These restrictions are valid until June 15 2020.

Please note that as of April 24 2020 anyone arriving in Iceland must undergo a 14-day quarantine from their day of arrival, regardless of where they are traveling from. This applies equally to Icelanders and foreigners, irrespective of whether they are residents of Iceland or come here as tourists.

To whom do the travel restrictions apply?

The travel restrictions apply to all Foreign Nationals, other than EU/EEA, EFTA or UK Nationals, irrespective of whether they require a visa to travel to the Schengen Area or not.

To whom do the travel restrictions not apply?

The travel restrictions do not apply to:

  • EU citizens
  • Citizens of the EFTA States
  • UK citizens
  • Individuals with a valid residence permit in Iceland or any of the Schengen Member States
  • Family members of Icelandic or other EU/EFTA citizens, in particular spouses, cohabiting partners, direct descendants and dependent direct relatives in the ascending line.

Exemptions

The travel restrictions do not apply to essential travel, including passengers in airport transit, health and care workers on professional travel, transportation crews (airlines and freighters), individuals requiring international protection, individuals traveling because of acute family incidents and diplomats, international organization staff, members of armed forces traveling to Iceland for duty, or humanitarian aid workers.

Foreign Nationals covered by the travel restriction, who need to travel to a Schengen Member State through Iceland in any of the above-mentioned purposes, are advised to contact the Member State they are traveling to for a written confirmation of their permission to enter the respective state’s territory. Without such a confirmation, such Foreign Nationals cannot be authorized to enter the Schengen Area in Iceland.

If Iceland is the main destination, it is recommended that Foreign Nationals covered by the travel restriction contact Iceland's nearest embassy or the Foreign Ministry’s Consular Services (Tel. +354 545 0112 or help@mfa.is) for information on how to be given an exemption from the travel restrictions.

Please note that if you intend to travel to Iceland with a stopover in another state, it is very important to carefully examine whether any travel restrictions have been introduced in the respective state that might affect your travel to Iceland.

My trip is on the 15th of June or later

Source can be found here..

The Government of Iceland has today announced that it expects to start easing restrictions on international arrivals no later than 15 June 2020, while from 15 May some professionals arriving in Iceland including scientists, filmmakers and athletes will be eligible for a modified quarantine. The exact details of the revisions will be decided by the Government’s multi sector working group, however it is expected they will give travelers the choice between a test for the virus on arrival or a two-week quarantine. 

Þórdís Kolbrún Reykfjörð Gylfadóttir, Minister of Tourism, Industry and Innovation says: "When travelers return to Iceland we want to have all mechanisms in place to safeguard them and the progress made in controlling the pandemic. Iceland's strategy of large-scale testing, tracing and isolating have proven effective so far. We want to build on that experience of creating a safe place for those who want a change of scenery after what has been a tough spring for all of us."

Guðlaugur Þór Þórðarson, Iceland’s Minister for Foreign Affairs, says: “Although Iceland is an island, it has always thrived through international trade and cooperation. With only three cases of the virus diagnosed in May, we are once again ready to carefully open our doors to the world. While we remain cautious, we are optimistic as a country that we can successfully begin our journey back to normality."

In Iceland from 15 May, professionals and others traveling to Iceland for work may be eligible for modified quarantine. Essential workers and those working on vital infrastructure projects that cannot be safely postponed have already been able to apply for modified quarantine with specific limitations and criteria, and this will now also apply to a wider array of professions including scientists and academics, filmmakers and athletes. Modified quarantine allows companies to request an exemption from home quarantine provided they comply with extensive requirements around their environment and enact safety procedures. Eligibility for modified quarantine was extended to journalists on 7 May. 

No later than 15 June 2020, travelers are expected to be given a choice between a two-week quarantine or being tested for the virus upon arrival, or otherwise proving that they are free of coronavirus infection. Exact requirements are still being developed but travelers will likely be required to download and use the official tracing app already in use by 40% of the population in Iceland. The app has been developed following the strictest privacy standards, with location data stored locally on the user's device unless released for tracing purposes in case of an infection.

Final details on the easing of quarantine requirements for travelers will be announced by the end of May. 

With only three infections confirmed in May, Icelandic authorities are keen to maintain the progress made so far in controlling the COVID-19 pandemic. Testing and tracing measures for travelers will be frequently reviewed to ensure that the pandemic remains under control and all measures will take into account the status of the pandemic and travel restrictions in place in other countries. These measures do not preclude the option of bilaterally opening borders between coronavirus-free countries.

While Iceland’s borders have remained open to other Schengen countries throughout the pandemic, quarantine measures for all international arrivals have been in place in Iceland since 24 April, and all Icelandic nationals and all residents arriving from high-risk areas have been required to quarantine for two weeks since January. Iceland will continue implementing travel restrictions imposed for the Schengen Area and the European Union, which are currently due to remain in place until 16 May. 

For more details about the current quarantine restrictions please see the following links: 

I have to cancel the trip - I can't make it

Flight

We highly recommend finding another flight solution if your airline have cancelled the flight. If you can't find a solution please contact your travel insurance company to check if it covers a cancellation. If you did not buy a separate travel insurance in your country check with your insurer and credit card company if you have one there. 

 

From our experience an airline will only refine the flight if it can't take place. Sometimes you are offered a coupon or voucher, in a case like that check the local laws and regulations if you have to accept it or not. 

Travel Agencies and third party

If you did not book through us please check the agents conditions. Sometimes if you booked a package deal (flight and camper) the travel agency has to refine the whole trip if it cannot take place. However, that depends entirely on the local laws and regulations. Also check with your travel insurance. If you did not buy a separate travel insurance in your country check with your insurer and credit card company if you have one there.

Change booking dates

Camper Iceland did provide an option to change the booking date while there was uncertainty about flight or governmental restrictions in entering the country. Since then the government has informed about the approach (see above).

In accordance to our conditions a change of dates is not possible. Please cancel the booking and rebook. 

Cancellation policy

Please visit our condition page for more information..

 

MORE NEWS DIRECTLY FROM ICELAND

Read it here first! Camper Iceland is on the lookout for information directly from Iceland. Even if we find news in Icelandic we aim to translate it as soon as possible and post it. 

Stay informed and join our newsletter

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